Shipping Policy
Delivery Options
PRODUCT DELIVERY COSTS:
We provide free standard shipping on order over $100
For each order below $100, a flat rate of $10 for standard shipping will be charged no matter where you are located in Australia.
A flat rate of $19.95 for express shipping will be charged
Our delivery time is 3 to 14 days
COVID-19 IMPORTANT SHIPPING INFORMATION
Due to the current COVID-19 situation, we are experiencing an increased volume of online orders.
We thank you for your support as we are working hard to ensure that your orders are dispatched as quickly as possible. Our warehouse is open 24 hours a day, dispatching orders every business day, as we practice social distancing to ensure our staff are working safely and taking precautions.
With increased volumes of online shopping and additional safety measures, delays may be encountered on shipments as our delivery partner Australia Post also face numerous challenges presented by the pandemic. Such challenges include transporting all interstate parcels via motor vehicle, rather than by air which will take longer.
TRACKING YOUR PARCEL
Additional security checks are currently being imposed for all interstate parcels at Australian borders. As a result of this, updates to your parcel’s tracking information may take a little longer to come through. Your patience and support during this time is greatly appreciated.
You can check the Australia Post website for estimated delivery times during this period